Frequently Asked Questions


Q:  Can I order my furniture directly from the factory?
A:  We are sorry, but we do not sell directly to the general public, except within our "Factory Direct Specials" page.  Because of the highly customized nature of our product, our Dealers are better suited to finding exactly the piece of furniture that best fits your needs.  If you live in an area without an Authorized California House Dealer, please contact us for more help.

Q:  I am located in the Sacramento area.  Can I come to the factory and see your products?
A:  Unfortunately, we do not have a factory showroom at this time.  We will let you know if this changes in the future.  To view our product, please visit the Where to Buy page for showrooms near you.

Q:  Your barstools and chairs have dimensions of AH and IA.  What are those measurements?
A: 
AH is Arm Height and IA is the width Inside Arms.

Q:  I checked the Factory Direct Specials page, and nothing was there.  Why?
A:  Our Factory Direct Specials page was created to be an outlet-type store for Trade Show and catalog photography samples that cannot be sold as new merchandise.  These are one-off items available on a first-come, first-served basis at large discounts.  We cannot guarantee we will have anything that fits this description at all times.

Q:  Can you send me a catalog?
A:  Our catalogs are hard-cover, three ring binders that would be impractical to ship to everyone.  We try to keep our website more up-to-date and relevant than any other piece of literature.  If you need further assistance with any specific product, please contact a Dealer, or our offices.



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